Returns & Exchanges

Due to the perishable nature of our fresh-baked treats, we cannot accept returns; however, if your order arrives damaged or incorrect, we are committed to making it right.

Return Process

• 1.
  Inspect Your Delivery

  Please check your cookies immediately upon arrival to ensure they are in perfect condition and match your order details.

• 2.
  Contact Our Support

  If there is an issue, email our team at [email protected] within 24 hours of delivery with your order number and photos of the product.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution

  Once approved, we will immediately process a fresh shipment of your favorite cookies or issue a full refund to your original payment method.